| |
|
|
Project Management Tools
I use several things to help me try to keep my projects organized.
None of them address the whole picture and they all work better
with more discipline (something I wish I had more of).
Organizing my time and Priorities
The most useful thing I ever did in this arena was take the
Franklin Covey 1 day time management class. I've been lobbying to
have us hire them to do an on site class for the office. See https://cert.franklincovey.com
--> 11/3/05: I've recently read David Allen's Getting Things Done. I like his book because it integrates the managing larger projects with day to day tasks nicely. It has good things to say about filing as well. Always a weak point for me. A step beyond Franklin/Covey and the other personal productivity books I've used. Worth a read.
Custom Task and Project tool: I no longer
use the Franklin Covey planner. Instead, I keep my project and task
list in a FileMaker database I created. I use it to track projects,
their files, urls and the like and the tasks associated with them.
There are comparable commercial packages (FranklinCovery has one for
outlook that isn't bad), but they didn't have the understanding of
projects or the ability to link to digital assets that I wanted. I've
tried a lot of different products. Other products I've tried supported
management by objectives but were really overkill. I also have some
problems with that paradigm.
Organizing my paper, digital files,
emails and URLs
One of the big issues with organizing projects is keeping all
the project documents, notes and other stuff easily available. Some
people print everything out and store it in folders. That just doesn't
work anymore.
Paper Port: Paper Port and a scanner are good at turning paper
into organized searchable digital documents. They also help in organizing
and keeping track of all digital documents. Instead of file icons
and names, it shows you a thumbnail of many document types. It also
lets you combine documents, re-order pages, move documents around,
etc. I like it because I'm a visual organizer and it supports that
way of working. Some project managers I know swear by the product.
Used effectively you can replace most of your paper files and keep
everything related to a project except your project email in
one place. I don't have the discipline (or a fast enough scanner)
to convert all my paper into bits so I still have lots of paper files.
--> 11/3/05: several months ago I started using the X1 desktop search tool. As fast as I can type it shows me all the emails or files with that text in it. I can't imagine life without it now. For my purposes it has two features that make it much better than the free Google desktop search tool: It searches Eudora mail (I still use Eudora as my mail client) and it can search network connected hard drives. Google doesn't do either.
Files: To deal with my paper, I have a filing system where
I try to use the same naming convention for my electronic files, email
folder and paper files. I control drag messages in Eudora to put emails
in multiple mail boxes. (GMail works better in this regard, you tag
emails for a project but only one copy of the email is maintained.
Other email packages are going to GMails model, but I haven't made
the jump yet.) Right now my paper files are the worst managed part
of my "system" as evidenced by the piles on my desk.
--> 11/3/05: I've recently read David Allen's Getting Things Done and I've adopted his filing system. It's done a world of good for me.
Sharing documents with others
Projects, by there nature, require lots of people to have common
understandings in many areas. A lot of this happens in meetings, but
when new people or stakeholders join the effort they need to know
what has happened, and the people who were in the meetings need to
remind themselves what happened, what was decided. Email doesn't work
terribly well for this. It doesn't work at all well for people joining
a project. Email also requires each recipient to put the effort into
filing the document in their project folders. And then you have to
keep track of who got what emails.
For projects where I'm sharing documents with others, I have a mapped
drive on the intranet. That way the project team can all map the drive
and have access to all the project documents just as if they were
on the file server. Other people can view the documents on the web.
I can set up access control where I need it either using CUWebAuth
for web visitors, or file permissions for the mapped drive users.
(see an example of this at http://intranet.engr.cornell.edu/intranet/it/collegeIntranet/rfpdocs/
)
Creating and documenting shared
understandings in meetings
Discussion during meetings is the best way to create shared understandings,
but it is incredible how different people can interpret the same discussion
differently. There are lots of techniques to address this verbally.
Things like repeating what you heard back to the speaker, and so on.
There is a whole discipline in this area (Negotiation, Group Dynamics,
etc.). These don't document the shared understandings however. Also
people walk away with their separate understandings from the meeting
recorded on their separate notes. Unless formal minutes are taken
and reviewed these separate understandings are not reconciled.
Photos of whiteboards: To address this I've taken to taking
notes on the wall. I write on whiteboards, or easel paper and take
pictures to post to the website. I carry a small camera and fresh
whiteboard pens with me everywhere. I use White Board Photo to clean
up the pictures before I post them. I import the pictures using Paper
Port, clean them up with White Board Photo and post them to a sub
directory on the mapped drive. (All this can easily be done from within
Paper port.) (see http://intranet.engr.cornell.edu/home/prd9/TakePicturesOfWhiteBoard.htm
)
Take notes using a laptop and data projector: Whenever possible
I take take my laptop and use a data projector in the meeting to take
notes. With Red Rover in most conference rooms, I can save the file
directly to the mapped drive so every time I save the most recent
version is saved to the web. This is an incredibly effective way to
keep everyone on the same page (literally). I can bring the conversation
back to the point at hand by asking people what I should type to summarize
there discussion. Also, once people trust the system they can dispense
with the effort of taking their own notes and therefore be more focused
on the task at hand. It is a little distracting for me to be facilitating
and typing at the same time. Occasionally I get so engrossed in the
discussion I forget to type it up. Some people separate the two tasks,
but it hasn't been too much of a problem so far.
Note taking applications: Clearly
many applications are amenable to note taking. I've long been an advocate
of outline processors but all the good ones are no longer available.
MindJet: More recently, I've taken to MindManager from http://MindJet.com
. This has a strong mind mapping model, but it can display in outline
format. Our intranet project team likes it so much we've all bought
copies. It integrates well with MS Project, MS Word, MS PowerPoint
and MS Excel. Any entry can link to web pages or other documents.
The effect if that you can have an overall document that links to
the more detailed documents in the project. Once you've finished brainstorming
a document, you can export it to Word to flesh out. MindManager has
an understanding of project tasks and it exports to MS Project reasonably
well. I find it a great tool to build Work Break Down Structures and
to develop presentations in. It even has a presentation mode for giving
those presentation if you wish. It's native file format is XML and
it will export well to the web. Recommended.
11/3/05: I've recently started using Results Manager for sweeping up all my tasks from my many mind maps into a master task list. It takes a bit of a commitment to get started but it appears to be paying off. Ask me in 6 months if I'm still working with it. Integrates with Getting Things Done mentioned above. Recommended.
Collaborative authoring
I haven't figured this one out yet. MS word revision tracking
should do this, but I've heard mixed reviews. Adobe Acrobat claims
to do this too. There are tools for outlook that will group all emails
with associated documents etc., together. So far, I've used rather
old fashioned techniques of marking up paper and retyping the edits.
Project Management Software
You'll note that I haven't mentioned traditional PM software
such as MS Project much. Most of what I have to do is organize information,
understandings, and requirements. PM software is typically associated
with the administration and controlling of resources, and schedules,
the other two sides of the PM triangle. When resources and schedules
are constrained, the PM tools are vital, but for projects of a smaller
scope or with relatively few people involved they can be overkill.
Also, PM tools are not very helpful without a strong understanding
of the PM process. (Though an understanding of the PM process if
very useful with out using PM tools.)
I do not know of a good "light weight" PM tool currently
on the market. InControl from Atain was fantastic but it went under
years ago and nothing has come in to take it's place. MindManager
is the closest.
I've used FastTrack but I don't like the user interface. You have
to do a lot of mouse clicks to do simple things. Also, it's only
recently been able to do anything more than GANT charts.
I also use MS Project, but the learning curve is steep. Sure
Track from Primavera looked promising when I was investigating
PM tools a few years back.
11/3/05: See notes about Results Manager above. Combining Mind Manager and Results manager looks like it will do the trick.
Resources on Campus
See the campus PM email
list page. Some of these pages have really good templates for
various aspects of the PM process.
Also the campus runs a two day fundamentals of PM class that I
found really informative. Contact Chet
Warzynski for more information. I highly recommend that you
bring a intact project team to the class. Our intranet team was
really productive and produced
initial planning documents during the class.
Hope this was helpful,
-Paul
|
|